Effective Date: July 24, 2025
Kopia (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you use our Shopify app.
- Information We Collect
When you install and use the Kopia app, we may collect the following types of information:
a. Shopify Store Information
• Store name and URL
• Email address associated with the store
• Shopify access token (used to connect securely with your store)
• Subscription status (e.g., free or paid plan), as provided by Shopify billing
b. Imported Product Data
• Product details you choose to import (e.g., images, descriptions, variants, prices) from third-party sources
c. Usage Data
• Analytics and log data to monitor performance and improve the app - How We Use Your Information
We use your information to:
• Deliver and maintain core app functionality
• Import product data into your Shopify store
• Improve app performance and user experience
• Provide support and respond to inquiries
• Identify your subscription plan and grant access to free or paid features accordingly - Sharing Your Information
We do not sell or rent your personal information. We may share limited data:
• With Shopify: To fulfill app functionality within the Shopify platform
• With third-party service providers: For hosting, analytics, or support, under confidentiality agreements
• To comply with legal obligations, when required by law - Free and Paid Plans
Kopia offers both a free plan and one or more paid subscription plans. If you choose a paid plan, your billing and subscription information will be handled securely through Shopify’s billing system. We may access limited subscription metadata (e.g., plan level or status) to deliver the appropriate features and support. - Data Retention
We retain your information while your store has the app installed or as necessary to support functionality. You may request deletion of your data at any time by contacting us at [email protected]. - Your Rights
Depending on your location, you may have the right to:
• Access the information we hold about you
• Correct or update your information
• Request deletion of your data
• Object to or restrict certain processing activities
To exercise your rights, please contact us at [email protected]. - Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. - Third-Party Links
Our app may include links to third-party websites (e.g., AliExpress). We are not responsible for their privacy practices or content. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or by email. - Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Business Operator: Operated by CHARE GROUP LLC
Mailing Address: 5830 E 2nd St, Ste 7000 #20976, Casper, WY 82609, USA
