Last updated: October 3, 2026
This policy explains how Kopia, operated by Chare Group LLC (“we”, “us”), handles personal information when you visit kopia.app. For the Kopia Shopify app, please see our Shopify Privacy Policy.
Information we collect. When you use our contact form, we collect your name, email address and message. When you buy a plan or create an account, we collect your billing name and email address, along with your license and order details. Payments are handled by third-party payment providers such as PayPal. We also collect basic usage data, such as the pages you visit and your device and browser type, through Google Analytics and cookies.
How we use it. To reply to your messages, provide and manage your plan and license, process payments and prevent fraud, understand how the site is used so we can improve it, and meet legal obligations.
Cookies. We use cookies to keep the site working (for example, login and checkout) and to measure traffic. You can block or delete cookies in your browser settings, though parts of the site may then not work properly.
Sharing. We share information only with service providers that help us run the site, such as hosting, payments, email and analytics, and when the law requires it.
Retention. We keep information for as long as we need it for the purposes above.
Your choices. To ask for access to, correction of, or deletion of your information, email next@kopia.app.
Contact. Chare Group LLC, 254 Chapman Road, Ste 209, Newark, DE 19702, USA. Email: next@kopia.app.
Changes. We may update this policy and will change the date above when we do.